Case study > Allegro > Edge One Solutions for Allegro Delivery
About the client
Allegro is the largest e-commerce platform in Poland, enabling the sale and purchase of millions of products in various categories. Thanks to advanced technological solutions, Allegro connects sellers and customers, providing fast, safe and convenient online shopping.
During user research, as many as 72% of customers reported the need for an easy and secure way to share shipments with other people. Up until now, the only option was sending the pickup code via messaging apps (SMS, Messenger, WhatsApp), which didn’t provide full control or transparency of the process. The key challenge, therefore, was to design an intuitive and secure feature that would enable package sharing while protecting sensitive information, such as the shipment’s contents.
- We designed and implemented a feature that enables sharing Allegro Delivery parcels directly within the Allegro app.
- The recipient can track the shipment and pick it up – either using a code or remotely.
- We introduced a unique option to hide the contents of a parcel (e.g., when sending gifts).
- The solution was integrated with existing tracking mechanisms, statuses, and delivery predictions.
- Users also receive a full set of entry points: a pickup code and a QR code.
